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Article
Publication date: 7 November 2023

Tesfaye Hailu and Abdella Kosa Chebo

To examine the development of research into the relationship between business process outsourcing (BPO) and innovation, a bibliometric methodology utilizing quantitative…

Abstract

Purpose

To examine the development of research into the relationship between business process outsourcing (BPO) and innovation, a bibliometric methodology utilizing quantitative analytical methodologies was used. With the aid of a visualization analysis of scientific publications, this study also assessed the state of BPO and innovation practices.

Design/methodology/approach

Using the Web of Science database, articles on BPO and innovation that published between 1992 and 2022 were retrieved. Records that had been extracted were examined in terms of publication year, nation, journal, subject area, authors and affiliations with organizations. The research on acupuncture for pain relief was visualized using the VOSviewer application.

Findings

An analysis of 219 original and review papers found that during the past 30 years, the overall number of publications has fluctuated constantly. The London University, the Copenhagen Business School and the London School of Economics were the institutions that produced the most articles in this topic. The three main categories of research that emerged from a network analysis based on the co-occurrence of keywords are innovation, outsourcing and performance.

Practical implications

A BP-innovation model must be created, and BPO must go beyond operational duties to incorporate management-wide shared strategic decisions in order to ensure improved performance of the firms. BPO enables a company's management to share knowledge and expertise about the strategic difficulties of outsourcing. A variety of technological and non-technological resources must also be considered when integrating an information technology (IT) infrastructure into BPO decisions in order to achieve greater performance.

Originality/value

Validity of the paper can be justified by it contribution to the existing knowledge. First, linking BPO and innovation – by integrating the arguments of various academics, the study unifies the disparate components and contentious discussions in the relationship between BPO and innovation. Second, this study highlights a research trend, significant studies, relevant terms and concepts in the real world. Third, the study provides future researchers with a tip for statistically analyzing BPO, particularly in light of innovation.

Details

Business Process Management Journal, vol. 30 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Open Access
Article
Publication date: 3 October 2023

Reshmini Maharajh, Shepherd Dhliwayo and Abdella Kosa Chebo

Family businesses have a dual objective of profit making and providing opportunities for family members. This duality leads to a conflict that may bring poor team work and…

9295

Abstract

Purpose

Family businesses have a dual objective of profit making and providing opportunities for family members. This duality leads to a conflict that may bring poor team work and communication, which is difficult to reconcile. Thus, the study looked into how the performance of family enterprises is affected by family dynamics. Additionally, it examines the relationship's ability to be mediated by effective leadership.

Design/methodology/approach

The study adopted a quantitative, explanatory research approach. The study population was family-owned enterprises in KwaZulu-Natal's South Durban Basin, of which 236 were chosen using a snowball and convenience sampling technique. Data was analysed using various descriptive and inferential statistical techniques, namely, multiple regression and the standard deviation.

Findings

The finding of the study shows that family dynamics significantly influenced business performance both directly and indirectly through effective leadership. Besides, the family firms with larger employee sizes have better effective leadership that positively contributes to the business performance.

Research limitations/implications

The study recommends that family businesses should train their members to ensure leadership effectiveness.

Originality/value

This study is unique in that it was conducted in Black Townships and focusses mainly on businesses owned by families of Indian descent that need to prepare for leadership/ownership. It also contributes to academic literature on family dynamics and will encourage families to recognise the importance of strong leadership in controlling family dynamics to improve business success.

Details

Journal of Family Business Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2043-6238

Keywords

Article
Publication date: 29 September 2022

Shepherd Dhliwayo and Abdella Kosa Chebo

This study aims to examine the dimensions of technological innovation capability (TIC) and associated factors from the perspectives of sustainability.

Abstract

Purpose

This study aims to examine the dimensions of technological innovation capability (TIC) and associated factors from the perspectives of sustainability.

Design/methodology/approach

The authors have systematically reviewed publications by synthesizing and comparing the findings and arguments from previous studies.

Findings

The study locates a wide-ranging advance of sustainable TIC as a construct by demonstrating the leading dimensions and key factors interrelated to the sustainable TIC. The foremost IC that has been addressed includes process, product, marketing, R&D and knowledge ICs.

Research limitations/implications

Future research should test the extent of the contribution of TIC in intensifying the determining factors toward enhancing performance and sustainability. Besides, the undermined external aspects such as social responsibility and the natural environment should be addressed by future researchers to develop a comprehensive sustainable TIC.

Originality/value

This study reviews the various researches in the subject matter of sustainable TIC to show the developments as well as to provide comprehensive understandings in the subject.

Details

European Journal of Innovation Management, vol. 27 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 11 April 2018

Abdella Kosa Chebo and Idris Mohammed Kute

The purpose of this paper is to uncover the role of entrepreneurial passion and resources on innovativeness. The research also tested the moderating role of entrepreneurial…

Abstract

Purpose

The purpose of this paper is to uncover the role of entrepreneurial passion and resources on innovativeness. The research also tested the moderating role of entrepreneurial commitment and environmental unpredictability.

Design/methodology/approach

A sample of 112 small firm owners/managers was selected from central Ethiopia using two level multi-stage sampling. The data collected were analyzed using descriptive analysis and hierarchical regression analysis.

Findings

The owners/managers who are passionate and have adequate human and financial capital are involved more on discovering and exploitation of promising business opportunities that lead to innovativeness. The commitment among passionate and resourceful owners/managers raises a fire on the individuals to be more innovative, but the strong entrepreneurial passion and resources faced challenges in the unpredictable environment to change the ambition to actions.

Research limitations/implications

The future research should also include the financial measures or financial resources and other variables such as entrepreneurial intention and entrepreneurial background in a cross-country study.

Practical implications

The policy makers should develop sustainable strategies that encourage passionate firms toward innovativeness.

Originality/value

The study brings a new insight on the relationship between entrepreneurial passion, entrepreneurial resources, and innovativeness. The study also contributes to entrepreneurship literature by investigating the moderating role of entrepreneurial commitment and environmental unpredictability in relating entrepreneurial passion and entrepreneurial resource to innovativeness. In addition, by exploring the contribution of entrepreneurial passion and resources toward innovativeness, it helps to bring the discussion forward on the subject matter.

Details

World Journal of Entrepreneurship, Management and Sustainable Development, vol. 14 no. 2
Type: Research Article
ISSN: 2042-5961

Keywords

Article
Publication date: 12 March 2024

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Collaboration and outsourcing are crucial to creating a competitive edge in the business world. Outsourcing comes with capabilities, challenges, and opportunities, so it is vital to find where firms can strengthen themselves.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 40 no. 3
Type: Research Article
ISSN: 0258-0543

Keywords

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